Toonicee Service Policy

  1. Quality Guarantee: We stand behind the quality of our products. If you are unsatisfied with your purchase due to a manufacturing defect, please contact our customer service team for assistance within 30 days of receiving your order.
  2. Easy Returns: Toonicee offers a hassle-free return process. If the item doesn’t meet your expectations, returns can be initiated within 30 days of purchase. Please refer to our Returns & Exchanges policy on our website for detailed instructions.

  3. Fast and Reliable Shipping: We strive to process and dispatch orders promptly. Enjoy reliable and efficient shipping services to your doorstep. Tracking information will be provided once your order is shipped.

  4. Size Exchange: If you’ve ordered an item and find it doesn’t fit as expected, Toonicee provides a convenient size exchange service within 30 days of purchase. Check our Size Guide for accurate measurements before making a selection.

  5. Customer Support: Our dedicated customer support team is ready to assist you with any inquiries or concerns. Contact us via email at or through our online chat system for prompt assistance.

  6. Secure Shopping: Your online security is our priority. Toonicee ensures a secure shopping environment through encrypted transactions. Your personal information is kept confidential, and we follow industry best practices for data protection.

  7. Newsletter Benefits: Subscribe to our newsletter and stay updated on exclusive offers, new arrivals, and fashion tips. Toonicee rewards our loyal customers with special promotions and early access to sales.

  8. Community Engagement: Toonicee is committed to social responsibility. Join us in our efforts by participating in charitable initiatives and community events. Follow us on social media to stay informed about our contributions to social and environmental causes.